November 27th, 2008Interviewing Tips and Techniques
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Interviews can come in many forms. The most common types of interviews are traditional and behavioral. Other types include telephone, group, panel, and case. Of those four, most people might more commonly be subjected to a telephone interview prior to a face to face one.
For the purpose of this article, we’ll address the traditional and behavioral. In order to understand techniques for each interview, you must first understand their difference. The behavioral interview is based on discovering how the interviewee responded in prior employment situations. This acts sort of like a credit company reviewing your credit. The premise is that your previous behavior will be indicative of your past behavior. A common question in a behavioral interview might be tell me about a time you had a conflict with another employee and how did you handle it? The challenge to this interview is thinking quickly of an occasion and then making sure you respond favorably. If you had an argument with your boss in the past and told them off, you probably aren’t going to want to use that past behavior as an example. It would not appear favorable in the interviewer’s eyes as you would look insubordinate and difficult to work with.
A traditional interview is a series of questions which have fairly straight forward answers. A common example is what are your strengths and weaknesses. Traditional interviews are more likely to occur with someone with no or limited experiences since it would be impossible to determine past behavior if there never was any. Traditional interviews are viewed as less stressful because they are much easier to prepare for and more straight forward to answer.
The best way to prepare for the behavioral interview, however, is to simply prepare answers to the traditional interview. You will never know exactly what questions you will be asked. There are many guides and books that can help you with interview preparation. Some are very well done and pinpoint many of the most common traditional interview questions. They also will give you tips on dos and don’ts on such topics that range from what to wear to body language. For the novice, these resources can be very beneficial. After you are comfortable with your traditional interview preparation, refresh your memory on some situations you have dealt with in the past at your workplace. Focus on positive things you’ve done as a team, things you’ve accomplished, and any projects you’ve initiated. No matter what, if you find yourself in a position that you can’t find an answer to, bring up one of these. Start by saying, you know, I don’t recall an exact time when….however….It may be sidestepping a bit, but demonstrates an ability to think quickly on your feet and also allows you the opportunity to mention that recognition you got for an important contribution.
Finally, be sure to research a little about the company. There is nothing less impressive than a potential candidate who comes in and is asked why they want to work for the company and then have no ammunition to answer this. It may very well be what sets you apart from another possible candidate. It demonstrates that you care enough to take the time to do the research and with technology today, there is hardly any excuse not to be able to talk about the company’s officers, number of employees, and date of inception.